I had an awesome experience working with Matt. He communicated with us every step of the way and when i had questions he made sure to answer them right away even when he was on vacation. I'm so grateful he made getting our home loan as smooth as it could be. We Highly recommend Matt and his team!
Responsive, professional, and able to find competitive rates. Will use again.
Great experience! Everyone was super helpful, knowledgeable, and most importantly efficient! We were always comfortable that our loan was in good hands each step of the way. Thanks to everyone involved in helping us get a loan for our dream home!
It was great working with Neighborhood Mortgage, they made the entire process easy. Very responsive and on top of everything. I would definitely recommend them to everyone.
Nathan Smith at Neighborhood Mortgage was very helpful upfront in the mortgage process. He was also very honest from the beginning, offering the absolute best rates possible on the first estimate. He is very knowledgeable about the process and I encourage everyone who is looking for a mortgage to give Nathan a call to discuss your options!
John Norwood and his team at Neighborhood Mortgage were fantastic to work with. I did not have a lot of time to get my mortgage together and they made it happen. It was a seamless and very professional experience. The attention to detail and customer service surpassed my expectations. I highly recommend Neighborhood Mortgage
These guys and gals do a great job. First, their rates are great. Second, their document procurement needs are reasonable on the client, and, they always follow up kindly when you are behind schedule providing them. Great experience.
Jake and Madi S
Atlanta, GA
Ive had the pleasure of working with Nathan Smith for quite some time now. He goes above and beyond and was able to help us win out in a multiple offer situation by getting our appraisal waived. I'll never forget that! Plus he is professional and responsive and just an all around trustworthy lender. Will use again!
****Highly Recommend****
Kathy is the best! Need I say more!
Susarsh Pretorius
Goodkettsville, TN
Cory and Lauren were amazing to work with. Extremely diligent, polite, and professional. This was my first time buying and they truly made my experience something I will remember forever.
Great job helping me through the process and immediately getting back to me when I had questions. John and his staff were very helpful from start to finish.
Absolutely best lending/closing experience I've ever had. Linda and her team were very knowledgeable, courteous and professional. They communicated in a very timely manner and made the process very smooth and easy.
We have been working with Neighborhood mortgage since 2013 and I wouldn’t trust our clients of our personal mortgages to anyone but Jim Reuland and his team, especially, Laurie, Laura and Lauren. Having so many similar names can lead to confusion but fortunately internal communication is great so it’s passed on to the right “L” 😂 Thank you for all the years of support and professionalism!!
Jessica and Jennifer were great to work with. We went with a 21 day close and they both made sure that every aspect of the process was completed on time. They took the stress out of the closing process, highly recommend.
Linda is great to work. She kept looking for the best deal for me and my family, which helped us get the home we wanted. Thank you so much Linda for going the extra mile without being asked to.
Hung P
Flowery Branch, GA
Working with Houston and his team was a great experience! Going through the home lending process is never fun, but Houston made it extremely easy all the way through. Would absolutely recommend!!
The service and personal attention that we received from Houston White was exceptional and beyond what we were expecting! Houston’s professionalism and knowledge of the industry was impressive and very much appreciated. He answered any and all questions that we had during the process. Houston went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend Houston in the future!
Linda, you went above and beyond and cannot thank you enough for your hard work!! From the initiation process to the end, you didn’t stop until everything was clear!! THANK YOU!!!
Nathan Smith and the team at Neighborhood Mortgage we’re excellent to work with. The process of buying a new home was very easy. I highly recommend Neighborhood Mortgage to anyone who is looking to finance a home purchase.
Houston did an outstanding job in helping us obtain our best mortgage option even in a somewhat unstable and volatile market. He stayed on top of daily changes and secured the best rate for us at just the right time.
The whole team at Neighborhood Mortgage we’re excellent to work with. Houston even went the extra mile to assist with issues with credit. Amazing character and integrity. I highly recommend Neighborhood Mortgage to anyone who is looking to finance a home purchase or refinance their existing.
Above and beyond service!! So thankful for them through a wild home buying ride - always able to help us estimate costs and even work through some appraisal drama. Landed in our dream home. Thanks Nathan & team!
The whole team at Neighborhood Mortgage we’re excellent to work with. Houston even went the extra mile to assist with issues with credit. Amazing character and integrity. I highly recommend Neighborhood Mortgage to anyone who is looking to finance a home purchase or refinance their existing.
Linda was with us every step of the way. I had questions, she had the answers. She’s more than great, she’s fantastic. Very personable and very experienced. She ROCKS!
Linda was very patient with us and she answered all of our questions. She is very knowledgeable in her field. Will recommend her to all of our family and friends.
Got me the best rate with a long lock in period! Great team and quick responses.
Will definitely work with this company again when we look to take out a mortgage. Both Cory Wells and Jessica Griffiths were very responsive and helpful in the whole mortgage process. Their efforts helped make the process of buying a house from out of state painless.
Everything was great start to finish. Worked with me from the start!
Our Key Locations Team of REALTORS has closed dozens of loans with Neighborhood Mtg over the last 10+ years. They always get it done and at very competitive rates and terms for our buyers. We would recommend them to anyone needing a mortgage or refi.
Respectfully,
TheKeyLocationsTeam.com
My loan officer, Joshua Phillips, and everyone at Neighborhood Mortgage were great from start to finish. I would definitely recommend them to anyone looking to buy their dream home!
My loan officer, Joshua Phillips, and everyone at Neighborhood Mortgage were great from start to finish. I would definitely recommend them to anyone looking to buy their dream home!
Linda was amazing. So friendly, supportive, encouraging, professional, thorough. She never made me feel like I asked stupid questions as a first time home buyer. I felt well taken care of, and I wasn’t expecting such a personal partnership.
Linda was really attentive and always answered our questions, whether it was big or small. Linda made us feel at ease being first time homebuyers and always gave us advice to make us feel better and educated us on different things we did not know about since it was our first time purchasing a home. When times got really stressful when submitting documents and we had problems she always encouraged us and never doubted that we would be approved. Linda strived above and beyond through this whole process to make sure we were good to close and was even there at closing . I would highly recommend Linda to any stranger, friend or family. Me and my husband trust Linda so much that when we purchase another home down the road we would without a doubt go with Linda Allen!
Linda N
Lawrenceville, GA
Linda is the most kind and knowledgeable person I have ever worked with. She walked me through the entire process, held my figurative hand when needed, and always checked to make sure I understood everything that was being asked. Not only does she know her stuff, she is so personable and easy to talk to. I loved working with her and have already recommended her several times!
Linda made herself fully available throughout my home buying process. She was communicative, and proactively provided updates on our status within the pipeline. Linda educated my wife and I about the home-buying process, and how our rates were determined. She disambiguated what felt like an incredibly daunting process. Linda is personable and friendly person, and I would gladly work with her again for a future home purchase.
Linda went above and beyond to help us through the home buying process.
Linda is wonderful! She always was available, had a great level of knowledge, and really helped me make the hard decisions.
Houston was great to work with! As first-time home buyers, he walked us through everything and was available whenever we had questions. We felt like we were working with a friend because of the care and attention he showed us. Would definitely recommend Neighborhood Mortgage!
Linda made the whole process very easy. Really fought for me to get the best loan possible in my situation after I had been told no. Also, she kept me up to date on everything I needed to do and what was happening with the loan.
Josh Philips is professional, knowledgeable, answered our questions quickly and accurately.
Josh was helpful, and always made sure our questions were answered and process was pretty much seamless.
Joshua was always pleasant, kind & witty. He was prompt and courteous. Thank you sir, for taking care of us.
Josh was phenomenal to work with through our closing process. I had a million questions for him before and during the process and he always took the time to answer and explain everything to me. He was so patient and understanding through it all. He is there for you every step of the way and will make sure you are able to get a mortgage for the house by any possible means and resource that is best for your family. He will pull through for you no matter how crazy the market gets. Thanks Josh and we can’t wait to work with you in the future. Highly recommend!!
Josh and his team make the whole process simple and explain everything, he’s always available to answer any questions.
Josh was available, no matter the day nor hour. He answered all of my questions and concerns very promptly.
The communications Joshua even if you have a bad he makes it easy by saying you doing ok today bless you have a bless night he is appreciative for everything he is like you know him for ever he is great I'm very lucky to have him keep it up Joshua
Thank you God bless you my brother
Josh was very professional, he was very informative, responded quickly, and delivered what he promised.
Joshua went above and beyond to make this transition possible. We did have an issue getting an appraisal scheduled and completed which I think may have been due to the geographic location of the property. 23 days to schedule and complete an appraisal is excessive in my opinion, however, I don’t think this was at any fault of Joshua.
Mr. Phillips went above all expectations we had! The process was smooth with the user friendly app! He even came to the signing and took me and my family to lunch. Amazing job done!
Josh was so kind and kept me informed throughout the process. Always prompt in responding to my calls or texts. Highly recommend him to family and friends.
Josh was amazing throughout the process and very accessible for my many questions. He worked very hard to get things across the finish line when circumstances beyond our control threatened the purchase transaction. I would highly recommend him!
The open channels of communication made the experience a very positive experience. The team is knowledgeable, friendly, and easy to work with.
Very professional and attentive!
I was denied by another lender who totally screwed up from day one completely dropping the ball at the end. My realtor referred me to Josh and his team around 5/15 and by 6/3 we were CTC to close 6/4. This journey has been very stressful but Josh (LO) and Giselly (processor) picked up the fumble and SCORED. AND I AM VERY GRATEFUL. Purchase of another home COMPLETE!! THANK YOU!!
Josh was the ultimate professional... Knowledgeable, personable, helpful and responsive. He was patient as we weighed our options in a challenging real estate market, and was quick to help as soon as we asked. We couldn’t be happier with the service he provided for us and his integrity, honesty and professionalism made him the perfect match for us. Couldn’t give a higher endorsement of him, awesome!
The speed, quality of discipline to flow the process, the customer service, and the overly commitment to want to help my family in obtaining our dream home!
The speed, quality of discipline to flow the process, the customer service, and the overly commitment to want to help my family in obtaining our dream home!
Josh and his team were great !
Josh was available and helpful 24/7 and was easy to talk to. He made the experience comfortable and I would highly recommend him in the future!
Josh is great to work with and we'd recommend him to family and friends.
Joshua was very thorough with the entire process for our first home buying experience! He made sure we understood all steps with ease and that no part of it was stressful. He also made himself available for all that came up and helped us understand what was needed to proceed. We appreciate him beyond words for his attentiveness, professionalism, and willingness to make it as easy as possible to move into our home.
Josh was the sole reason we got our dream house! He was up front and honest about the hoops we needed to climb through in order for us to qualify for the loan! Couldn’t of been more happy with the outcome!
This process has been a 2 year journey. Josh was always there to answer my random questions and gave me lots of advice to prepare my credit to refinance without a cosigner! We finally did it! Thanks Josh so much for putting up with my neediness!
Communication and availability. With everyone on the go now and moving fast, it’s good to know you can depend and trust on individuals like Josh to answer your questions. I felt like no question I had was ever a waste of time for Josh. That level of service is rare now days.
Thanks for all your help.
Joshua and team held my hand every step of the way! Always responding and providing answers along with assuring me he has my back! I am so very grateful to have worked with Joshua.
Joshua was easy to talk to and was very helpful when we would call to with the many the many questions that we had. He always answered his phone and never made us feel like he was too busy to speak with us. We have already recommended him to a few people for their mortgage needs.
Answered all our questions clearly and timely, dependable and got the loan done.
Very prompt and thorough communication at all hours of the day. Shared a sense of urgency as if it was his own. Really appreciated his kindness and professionalism.
Thank you for everything Team Josh!
I was definitely new to home buying and very confused, Josh helped make it simple and explained things to me in ways I could understand. He’s also very polite!
Linda was so kind and informed me of all the details along the way and was always professional. She was on top of everything and made the process easy for me! I highly recommend her.
Linda communicated with me every step of the way, and made sure I understood what she was telling me before moving on. She went above and beyond to create different scenarios to help me determine what would be best in the home buying process. I would definitely recommend Linda to anyone looking to purchase a home.
Linda was the easiest part of the home-buying process! She made sure we understood everything and was there for us every step of the way and any time of the day too! She was fantastic to work with, and we couldn't have asked for a better lender. Thank you Linda!
Spencer W
Stone Mountain, GA
Linda is very professional working on my loan application. She reached out to make sure my mortgage application was up-to-date and she was available for questions and very responsive on my inquiries. I would recommend Linda to friends and family for mortgage loan officer.
Neighborhood Mortgage is the best experience for us getting a V.A. loan for our home in Georgia, Mr White and the whole family of Neighborhood mortgage were very courteous and professional and on top of everything we couldn't have been more grateful for them. Thanks to the Neighborhood Mortgage team we are really happy to be living in our new home. A special thanks to Mr White for all of his knowledge, time, patience and expertise. We will always highly recommend Neighborhood Mortgage for your home buying services. Thank you Neighborhood Mortgage.
Jennifer Brown’s customer service is unmatched. She always provided prompt responses to questions and provided numerous options during the loan process to best suit our needs. We really appreciated Jennifer’s hard work through the loan application process.
Absolutely recommend John’s team! If the deal can be done, he will make it happen. I have financed two mortgages with him so far and will always return! Excellent interest rates, and he fights for you. 2nd mortgage took a little more than 30 days. Exceptional
Houston is the man ! So grateful for how fast and easy Houston made this process. He was available to answer questions throughout the whole transaction and made it seamless even when getting hard to find documents that needed to be submitted in order to buy a new house . He also showed us all the options we could choose from , while locking down an amazing interest rate . We will always do business Houston at neighborhood mortgage and tell our friends to do the same ! Ask for Houston
Over the years I've bought and sold many properties so have had a good bit of experience with the process. That said, this was by far the smoothest application, processing, and closing I've experienced. Linda is extremely helpful and knowledgeable but the biggest asset is her communication and hands-on attitude. She kept me updated at every step, answered the phone when I called, or called me back in a timely fashion. Also responded to text messages quickly. Best mortgage experience I've had. Thanks much Linda!
Christine C
Panama City Beach, FL
Linda was so easy to work with. She answered any questions we had and we trusted her advice. She followed up promptly on time-sensitive issues. She made sure we had a smooth experience in what is a very stressful time!
Jennifer and her team are amazing! They receive an A++ for fast, friendly customer service. They made the whole process of refinancing my loan painless and effortless. I can't recommend them enough and will definitely use Neighborhood Mortgage again!
We were introduced to Jim at Neighborhood Mortgage about 2 ½ years ago by our real estate agent. As first-time home buyers at the time, we had plenty of questions and Jim spent the time to answer our questions and provide various financing options to fit our needs. We shopped the quote but it could not be beat! Now we’ve closed on our 2nd transaction with Neighborhood Mortgage on our refinance. No shopping this time – Jim provided a no-nonsense quote that accomplished everything we were looking for in our refinance. We’ve recommended Neighborhood Mortgage to a number of friends already and look forward to working with them again in the future!
We were introduced to Jim at Neighborhood Mortgage about 2 ½ years ago by our real estate agent. As first-time home buyers at the time, we had plenty of questions and Jim spent the time to answer our questions and provide various financing options to fit our needs. We shopped the quote but it could not be beat! Now we’ve closed on our 2nd transaction with Neighborhood Mortgage on our refinance. No shopping this time – Jim provided a no-nonsense quote that accomplished everything we were looking for in our refinance. We’ve recommended Neighborhood Mortgage to a number of friends already and look forward to working with them again in the future!
We had a great experience with Jennifer Brown and Neighborhood Mortgage. We had a lot of questions and she was able to address all of our concerns. We have financed 3 houses now and this was bi-far the most streamlined experience we have been through. We highly recommend Neighborhood Mortgage and will use them for all lending going forward.
Kendra Cooley
Cumming, GA
Houston did a great job getting us a competitive rate and helped us explore various options for refinancing and recasting in the future. I wouldn't hesitate to work with him again on future financing needs.
Jennifer and her team are amazing! We were able to get a great rate on our loan and are now homeowners. We couldn't be happier with choosing Neighborhood Mortgage!
Christa Bachman
Roswell, GA
I cannot say enough good things about Jennifer Brown and her team at Neighborhood Mortgage. We just completed our 3rd time working with them (two home purchases and a refi). Jennifer and her team stay in communication through every step of the process and are quick to respond to any questions. We highly recommend Neighborhood Mortgage!
Melissa Haunson | Acworth GA
Melissa Haunson
Acworth, GA
Neighborhood Mortgage came highly recommended by a friend who had used them in the past. I shopped around in spite of the recommendation and found the rates at Neighborhood Mortgage to be the most attractive. Even though the office is located in Atlanta, I was able to secure my mortgage for my new home in Florida. Jennifer and the rest of the staff were a pleasure to deal with and I am very pleased with the end result.
Jennifer Brown and the team at Neighborhood Mortgage set the standard for the mortgage experience. As a local attorney, I have complete confidence recommending Neighborhood Mortgage to my clients as I know they will be well taken care of. Jennifer is a Certified Divorce Lending Professional which adds another layer to her professionalism. Jennifer is responsive and on top of the most up to date information on mortgages to assist in all situations.
We love Neighborhood Mortgage! We've worked with Jennifer Brown and her team for all of our mortgages and refinances and every one of them has been a terrific experience. Working with them makes a complicated, stressful process so much easier. Highly, highly recommend!!!!
Neighborhood Mortgage, specifically Jennifer Brown, has helped us through a purchase and refinance. Every interaction was friendly, professional and exhibited a concern about what was best for us. I will go back to them with the next real estate transaction. I highly recommend their services to anyone.
She was always on top of all our needs and had our best interest in mind.
I would never think a loan or mortgage manager would take her time out of her day to go with my wife to get stuff figured out at the IRS this is what I call above and beyond the service
Kathy was very personable and great communication! She was available at all hours!
Would recommend her!
Kathy makes the tedious process of refinancing actually pleasant! She is very knowledgeable, helpful and cheerful. She is also patient. I would highly recommend working with Kathy!
Kathy makes the tedious process of refinancing actually pleasant! She is very knowledgeable, helpful and cheerful. She is also patient. I would highly recommend working with Kathy!
Kathy makes the tedious process of refinancing actually pleasant! She is very knowledgeable, helpful and cheerful. She is also patient. I would highly recommend working with Kathy!
Kathy makes the tedious process of refinancing actually pleasant! She is very knowledgeable, helpful and cheerful. She is also patient. I would highly recommend working with Kathy!
Kathy makes the tedious process of refinancing actually pleasant! She is very knowledgeable, helpful and cheerful. She is also patient. I would highly recommend working with Kathy!
Your help make it easy and taking us step by step
Kathy was a pleasure to work with. She was always there to answer any questions I had and kept me informed on how everything was going during the process. I highly recommend her to anyone looking for a lender, she is the best!
Kathy was a pleasure to work with. She was always there to answer any questions I had and kept me informed on how everything was going during the process. I highly recommend her to anyone looking for a lender, she is the best!
Kathy kept on top of the rates to find the optimal timing for refinancing. She was in constant communication and her responsiveness was appreciated. Great service thanks!
Kathy kept on top of the rates to find the optimal timing for refinancing. She was in constant communication and her responsiveness was appreciated. Great service thanks!
Kathy is great to work with. Her clients are the number one priority and she works very hard for them.
Kathy is great to work with. Her clients are the number one priority and she works very hard for them.
Very quick to respond to emails with the most up to date information on the file.
Kathy was very responsive and consistently on top of the process all the way through. Great Job, Kathy!
Kathy was very responsive and consistently on top of the process all the way through. Great Job, Kathy!
Kathy was so helpful throughout the process from beginning to end. I will recommend her & Highland to friends & family.
Kathy ROCKS!!! Honest & hard-working, Kathy genuinely cares about her clients
Kathy Von is an excellent mortgage broker! She was there every step of the way, and that is very important to senior citizens. She stayed on top of the process and answered all our questions. We highly recommend Kathy! She is very special.
Kathy was constantly available and helped me understand the whole process. She was very helpful and went the extra mile. She’s a very nice human being as well!
Kathy is the type of person you consider a friend after the loan process is complete.
Thanks Kathy, i am very satisfied with your help. In the end the process was fast.
Kathy was exceptional to work with. She answered any an all questions we had. Was very flexible in terms of being able to provide any information when we needed it. She was able to give us a smooth and simple loan application process.
Angel Uriel Hernandez Martinez
Kathy showed tremendous support for me during a very difficult time. Her consistency and kindness made a huge impression on me. She was always very responsive and helpful!
Kathy was always available to answer any questions we had with our loan process and answered them so we could understand fully. She is very diligent and professional but with a personal touch.
Kathy took the time to get to know me and my family! She was truly on the house buying journey with us! Not only did Kathy make everything flow smoothly, she went above and beyond to ensure we were able to close on time! It was a pleasure to work with Kathy!!!
Kathy continues to go above and beyond to educate my clients on their loan options and provide competitive rates with superior customer service.
Kathy continues to be an invaluable business partner for my Buyers - Being nimble, available and continually creative in helping my clients achieve their Real Estate goals! Thank you Kathy and Highlands!
Kathy is a very knowledgable loan officer, and I value all the time she spends with me any my clients to ensure everyone is understands the process.
Would highly recommend Kathy to everyone.
Kathy was very pleasant and professional from start to finish. She was always quick to respond to questions and provide updates during the process. We were very fortunate to have her as a representative. She is an asset to her profession.
Kathy is ON IT! I love the professionalism, and the high level of communication. I will definitely be recommending her to other clients. She is a find!!
Kathy Von is an excellent Loan Officer. She assisted all parties involved in the transaction. Very organized and motivated. I highly recommend Kathy for your Real Estate Loan Process.
You guys made the home buying process so much easier! Would recommend to anyone. Thanks again!
Kathy consistently provided exceptional client care and service ensuring that my clients were continuously informed with all aspects of their transaction and knew they could speak with her at any time with questions. I would highly recommend Kathy to other clients and have recommended her to other clients.
Kathy is amazing. She is so professional and knowledgeable about different types of loans and their requirements. She made the stressful process easier by communicating with us throughout and making sure we understand what paperwork we need and where to get it when we were not sure. I’d recommend to everyone trying to purchase a home.
Kathy is an absolute professional! She is very responsive, knows lending inside and out, and goes the extra mile for her clients!
Kathy is the consummate professional... she listens to her clients desires on what they hope to accomplish by a refi and provides excellent options. The process was smooth and painless .. more than I could ever have imagined . Kathy and her team were extremely communicative thru the entire process . I will definitely recommend Kathy to my friends . She Rocks !
Proficiency with team members from beginning to ending of our real estate purchase.
Kathy is a huge asset to my clients as a Lender partner. She is always available to answer questions and provide pre-approvals to help my clients win in this fast-paced Nashville market. Kathy is both strategic and a teacher in helping to point her clients to the best loan/financing options and provides continued updates along the way to ensure a deal will close on time (or early). I highly recommend Kathy and Highlands Residential to anyone pursuing a loan for a home.
Kathy is so patient, kind, and knowledgeable. She has helped us twice now (purchase and refi) and we couldn't be happier. She is truly amazing at her trade. Thank you so much for all you do, you are greatly appriciated!!
Kathy was excellent every step of the way
Kathy was awesome! She was super patient with us, answering all of our questions. She made everything seamless.
Very simple & quick process! Thanks, Kathy, for keeping it easy!
The communication was timely, we stayed informed of the delays. Everyone was pleasant to work with. It was a great experience and I would recommend this team again.
Kathy was very easy to work with and very communicative. She was on top of the process at every step and got the approval and closing to happen early. Top notch!
Kathy was an excellent advocate and supporter through this process.
Extremely helpful, efficient and great communication with Kathy and her team.
Kathy was very helpful and willing to dumb things down to whatever level I needed. She was also accommodating by texting me in order to reduce how much email had to be sent to me. She was overall just very pleasant and fun to work with and I'd highly recommend working with her!
Kathy was amazing to work with on my home mortgage. She clearly explained every step along the way and made the process super easy. Any questions I had she was available to answer quickly and put my mind at ease.
I would highly recommend Kathy to all of my family, friends and anyone that is looking for an expert to handle their mortgage with clear communication, expert advice/knowledge, super quick response times and care!
This is the second time we have used Kathy, and we will again in the future.
Well let me just start of saying Kathy is such an amazing person! She was also so polite to us, Always ready to help us. She was always on top of her stuff. She was always available, she answered all of our questions. She is so awesome! I am so grateful for all the help she provided to us. I would highly recommend her to everyone. She deserves the best! She made our wish come true after such a long path. Thank you for everything
As an out of town buyer and a single working mom with crazy busy life, having Kathy's support made this purchase even possible. She was proactive, fast, resourceful, answered any and all of my questions any time. She even patiently walked through my apprehensions of buying my first investment home at various points during the process. She kept me informed of all the steps, called to make sure in didn't miss deadlines. It felt like buying with a friend!
Very responsive and on top of the transaction throughout the entire process!
Kathy and the team at Highlands assisted in every facet of the financial process of my home purchase. As a first-time home buyer the process seemed daunting at first, but Kathy's demeanor, communication, and professionalism alleviated all of the stress and pressure associated with such a large purchase. Kathy quickly responded to all my inquiries, regardless of how pedestrian they were, and it was this responsiveness that made me choose Highlands over other lending options. Thank you!
Kathy was absolutely amazing during each step of the mortgage process. I really relied on her expertise as it has been a decade since I purchased my last home. Thank you for making a potentially stressful process as easy as possible.
I had a great time working with Kathy throughout the process of buying my home.
Kathy was great from start to finish. She was very patient with me during my long house search. When I finally found the one I wanted, she immediately kicked it into high gear to get me the best loan. If an estimate came back higher than she wanted, she brought it to my attention and worked with me to fix it. I would recommend her to anyone buying a house in Nashville!
Kathy went above and beyond to get things done quickly and gave excellent customer service.
Great job keeping me updated!
Incredible partner to have in your corner! Couldn’t have been successful in my search for a new home without her and her team!!
Kathy is so kind, helpful and responsive. She makes the process very easy.
Kathy was an absolute joy to work with during a process that could be stressful at times. She made every step clear and simple. And in a timely manner! If you have the opportunity to work with Kathy, do not pass it up! She’s the best!
Kathy is readily available and does everything with ease! Such an enjoyable experience working with her!
Kathy did everything to make it as smooth as possible checking in often and keeping everyone in the loop.
Great experience Thank you!
Kathy and her team worked with me to the highest level of satisfaction!
I would always work with her again and the process was way smoother and shorter than i had expected!
Kathy was so kind and always available to answer questions.
Kathy was pleasant to communicate with throughout the entire process when she needed information or documents from us and when we had questions for her.
Made it easy and keep me informed
We cannot thank Kathy enough for all of her hard work and dedication to us. She absolutely went above and beyond in making sure we were prepared, educated, and comfortable with the process, open to close. She was always available, extremely kind, and very thorough. Truley exceptional customer service was given at all times. It was an absolute pleasure to work with her, she is the BEST!
We have already recommended her personally to several people and will continue to do so.
Kathy is so sweet and very helpful!
Kathy is great! Smooth to work with and on top of everything!
The open communication and the quick response to any issues. I truly felt you was doing wha was best for me and providing useful information
Working with Kathy and the Highlands team was such a great experience. The process was streamlined, and Kathy walked me through every step to ensure I understood what to expect and what needed to be done. I can’t believe how “stress free” the whole experience was! I highly recommend Kathy!
Kathy is great to work with!
Kathy’s phenomenal service is top tier and she’s truly a pleasure to work with.
Neighborhood Mortgage was great! Jennifer and her team were responsive and timely in preparing our refinance. They answered all our questions and made the process as easy as possible from application to closing. We highly recommend their company for any mortgage/refinance needs!
Chuck Webb
Alpharetta, GA
Neighborhood Mortgage; great leadership, great service, great rates and so easy to work with. I've had 3 transactions with them in as many years, and wouldn't change a thing!
Corre Curtice
Cumming, GA
Jennifer Brown is a highly organized and effective communicator with loads of experience. She is exactly the person you want helping you close on your biggest and most important transaction.
Great team. Patient. Knowledgable. Willing to teach. Weigh financial pros and cons of different options. Great partner for a mortgage investment. Will use them again in my next home purchase.
Blair Iaffaldano
Atlanta, GA
I'm a Realtor who has partnered with Jennifer for more than 18 years to assist my Buyer clients with their mortgages. Jennifer and her team have consistently provided the best rates, excellent service and an overall pleasant and seamless experience for my clients. Over the years, personally, Jennifer and her team have helped me with re-finances and new mortgage loans. I can't say enough how pleased my clients and I are with the A-1 service we receive. I hope to be doing business with Jennifer and her team for many years to come! I highly recommend her.
Easy experience and great people.
Kathy is great! She is on top of all my needs during the process of refinancing my home. The whole process was comfortable & simple. Kathy is my go to person for all transactions. She has handled the purchasing of my home & refinancing as well. Thank you Kathy for all your hard work in making both of my transactions so smooth & less stressful on me. You are great at what you do. More than anything, I have made a new friend.
Frequent communication with step by step instructions!
Finally, I got to experience personally what Kathy and the team behind her do for my clients on a daily basis as she helped me finance my new home purchase in Nashville. She's thorough, available, responsive and the processing and support team behind her were amazing. Loan underwriting is a complicated process but the entire team made it smooth, fast and easy.
I was extremely pleased with my refinance experience. Kathy was very courteous, cheerful, knowledgeable and patient with her clients. She is definitely a people person and goes above and beyond to insure customer satisfaction. Loan closed almost a week earlier then predicted in spite of refinance boom. I rated this transaction a 4 of 5 because of a little hiccup at closing, but overall I am very pleased with my refinance journey.
Kathy communicated with me and with my client very regularly and kept us informed on the progress of my clients loan. She was friendly and knowledgeable, and understood what my client needed every step of the way. I look forward to working with her again!
Prompt service. Very professional and pleasant to work with.
Kathy and the team of Highland are the absolute best!!! I cannot thank you all enough!
KATHY, KATHY, KATHY, KATHY VON B made it great! Such a professional and pleasing experience all the way around. Zero stress for my clients.
Went above and beyond to ensure that we were able to close on the house we wanted.
Very professional in everything things she does even after closing to ensure you are good to go.
Kathy did a tremendous job of communicating with me and helping me explain the lending process for my first home! I actually turned down a larger lender with a lower interest rate because of the level of customer experience that Kathy provided through the process. Thanks again, Kathy!
Kathy was so awesome during my entire process! I am a first-time homebuyer and due to construction issues, my process was delayed by 6+ months. She stuck with me and helped get me to the finish line all while answering all of my questions and even when I probably asked the same thing multiple times! Thanks, Kathy!! You are very professional and also a lot of fun to work with!
Kathy was knowledgeable, reachable, and very communicative throughout the entire process. My clients were very pleased and so was I.
Kathy absolutely rocked this loan closing my client's purchase in just 21 days in a very tough lending environment. Couldn't be happier with the attention to detail every step of the way.
She communicates so well!
Being patient! Working with our crazy work schedules and going above and beyond making sure no stone left unturned to help us close. Kathy was a great support system and was with us through the downs and the ups with closing as the gran finally!!
Being patient! Working with our crazy work schedules and going above and beyond making sure no stone left unturned to help us close. Kathy was a great support system and was with us through the downs and the ups with closing as the gran finally!!
Kathy worked with me to explain all the details of the refinance. All the transactions were made online. She was patient with my inexperience on the computer. I would gladly recommend her to any friends considering refi.
Kathy was there every step of the way for us. It was a pleasure working with her. She was very friendly, knowledgeable, helpful, efficient, thorough, and engaged throughout the entire process. Kathy had all of the bases covered and then some as she took care of business. It was very apparent she had things under control at all times. We would strongly recommend her to others.
What a great team of professionals to work with! Everyone at Neighborhood Mortgage is always so eager to help and genuinely work hard to give each client their best service at their best rates. You couldn't ask for a better lender.
Cory and Houston were incredibly helpful and kind through the entire home buying process. They made themselves available and were always happy to answer our questions. If you're looking for great lenders and great people in general, look no further then Cory and Houston.
Cory and Houston were incredibly helpful and kind through the entire home buying process. They made themselves available and were always happy to answer our questions. If you're looking for great lenders and great people in general, look no further then Cory and Houston.
Cory is the best at was he does! We have worked together several times and helped numerous clients throughout the home buying process. Cory is very responsive, commutative and knowledgeable. He helps buyers get the best rates and has their backs! Highly recommended!
I can't say enough about Cory Wells and his team! They are on top of their game! Communication is key and from beginning to end, they are consistently looking at every detail. Always friendly and professional. I highly recommend getting in touch with Cory Wells if you are searching for a mortgage company.
I definitely recommend Neighborhood Mortgage. Cory Wells was awesome and incredibly patient with me and pulled through to get things done in a timely manner! I enjoyed working with him and his team! Thank you guys for everything!! I am so grateful!
Being a Realtor, I can tell you that Houston and Cory are a joy to work with from beginning pre-approval to close. I am promptly given appropriate updates and strategies in getting from contract to close with my client's home purchases
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They work with traditional, rehab, and continue to add innovative mortgage products to their repertoire quarterly. I recommend them because their fluid process has been a key partner in my and my client's successes, and I believe they can help you too.
Being a Realtor, I can tell you that Houston and Cory are a joy to work with from beginning pre-approval to close. I am promptly given appropriate updates and strategies in getting from contract to close with my client's home purchases
.
They work with traditional, rehab, and continue to add innovative mortgage products to their repertoire quarterly. I recommend them because their fluid process has been a key partner in my and my client's successes, and I believe they can help you too.
Cory and I met at a networking event and just finished our first transaction a few weeks ago. He did a fantastic job of educating my first time home buyers on the process and explained everything that was valuable to them and more! Looking forward to many more as both our businesses grow and succeed!
In short, Cory is just a good person. As a realtor, I know he will take care of your clients every step of the way. He very detailed, and will make the process seamless for all parties.
My wife and I had a fantastic experience with Houston White at Neighborhood Mortgage. We refinanced our home and it was a very quick and clean process. Awesome rate and no junk fees! He ran several scenarios I asked about (30, 20 & 15) and we picked the best one for us. The actual closing was very fast as well. My expectations are high and they were exceeded by Houston White and his supporting team!
Fantastic experience. We worked with Houston to get our first home loan and I don't think we could have found a better person. He was happy to hop on a call with us to chat any time, broke down the process really well, and went above and beyond for getting us the best rate. And I mean the best rate. I really can't say enough how lucky we are to have gotten to work with Houston and Neighborhood Mortgage. 100% will be back if/when the time comes.
Highly recommended!! I have worked with Jim and his team for many years now. The process with his team has always been efficient and smooth. Jim is honest and professional and he always has exceeded my expectations. I always feel like Jim and his team treat my needs as a priority, even though I know they are very busy. I really appreciate that! Jim and Neighborhood Mortgage will continue to get my business in the future.
Great working with Houston and his team. He limits the a lot of the unnecessary noise during the process and keeps you updated along the way. Working with his team was a refreshing change to other mortgage companies I have worked with in the past. Would not hesitate to use him again.
By far the best experience that our family has had. Houston and his team were excellent in communication, as well as their professionalism in ensuring that the process was as smooth as possible. Especially with relocating to the area, the Neighborhood Mortgage team was a trusted partner to bring our dreams to a reality!
We could not have been more pleased with the speed, capability, knowledge and kindness of our ‘mortgage guy’! Houston White was top notch from start to finish! Our refi was done quickly, efficiently and what an amazing rate we got! We wholehearted recommend our friend, Houston White and team!
I interviewed multiple brokers, banks, and the online "mortgage shopping" websites and I could not recommend Houston White enough. He didn't hold back - he came out aggressive on rate, brought creative solutions to the table, and was essential to securing me a home in this hyper-competitive market. He locked in a quick 21 day close even with a double heloc solution without issue.
As a Realtor, I depend on a trusted lender to deliver a great lending experience for my clients and with Neighborhood Mortgage, I receive that and much more. It is very reassuring to be able to trust that my preferred lender that I refer will come through for myself an my clients with a successful closing each time.
We had a great experience with Neighborhood Mortgage. Our previous experience with another company was certainly positive, but Neighborhood was on another level in terms of speed and making things easy for us.
You won’t regret choosing John as your lender! Him and his team were incredibly helpful and came in at the last minute to make sure the closing did not fall through when another lender had miscalculated the appraisal. This is my second experience with Neighborhood Mortgage and I am extremely grateful! Fast closing as well
Houston and his team are remarkable they were able to accomplish things in such a proficient manner and such a short time it was completely amazing.
We just closed on our house July 23rd and this team deserves a rave review! Houston and Julie are a fantastic team! From start to finish they were thorough, informative, and extremely helpful. You'll be hard-pressed to find a more genuine group to guide you through your lending process. If you're reading these reviews and considering using them, please do yourself a favor and contact them. I promise you won't be let down. These guys know exactly what they're doing and truly keep your best interest first.
Thank you Neighborhood Mortgage!! We couldn't be happier with the work y'all did!
I worked with Jim and his team on two different occasions. These people work on your loan as if they are working on their own- day and nights, including weekends. You will get the best rate and the best service you deserve-guaranteed!!! My loan processor was Laura, she knows how to resolve every situation. She sent me an approval after 8:00 PM, on Sunday! They will make it happen!
So, folks out there looking for mortgage finance, try "Neighborhood Mortgage" before you try anywhere else. You will not be disappointed.
It was pleasure working with you guys.
I was at first torn on who to use for my families mortgage needs. I am forever grateful for the services Houston White provided us! Houston was incredibly timely, punctual and most importantly informative. This was our first time buying a home and was blown away at how simple Houston made the process. I will be recommending Houston to any friends or family in the market for a home loan!
Thanks Houston!!!
I was a first time home buyer with so many questions and Houston took the time to answer them. I had a unique buying situation and he held my hand through all of it and was truly amazing. I don’t just consider Houston my mortgage guy at this point he is an amazing person that goes above and beyond and he is my friend now. You are doing yourself a big disservice if you don’t go to Houston for your mortgage needs.
We can't say enough about Houston White and Neighborhood Mortgage. When my husband and I decided to refinance, we found Houston to be very responsive at a time when EVERYONE was trying to refinance. Neighborhood Mortgage's rates proved be very competitive against the larger mortgage brokerages we shopped. In fact, Houston was even able to get us a LOWER rate than what we initially locked due to market changes. That showed us he was looking out for our best interest and not just trying to close another loan. We were kept updated throughout the entire process so there were no surprises at closing. Houston took care of us like we were his only client. It's obvious his priority is helping families and customer service. I strongly recommend Neighborhood Mortgage and Houston White.
I had such a great experience with Houston and his team at Neighborhood Mortgage. They were very professional, knowledgeable, responsive, and made the loan process super easy and seamless as a first time home buyer. He always answered any questions or concerns that I had about the loan process and the different loan programs available to me. Houston really went above and beyond to make sure we had a successful closing! I would recommend Neighborhood Mortgage to anyone looking to purchase a property.
It was fantastic work with Houston and Laura they were very knowledgeable and answered all of my questions. They did a fantastic job keeping me updated throughout the process of finding the right loan for me. Simple preapproval process and loan estimates that incredibly accurate and helpful in deciding what kept me in the range I wanted. Closing was incredibly smooth and ended up costing less than expected.
My husband and I bought our first home and worked with Houston at Neighborhood Mortgage and had a great experience. We had so many questions and concerns and Houston always made himself available to help and ease our worries. Even in the middle of the pandemic, Houston and his team made the process seamless and as stress-free as possible. We are so grateful for everything they did to help us.
Houston is great at his job and I hope to work with him again in the future. He has good rates, quick responses, and is always professional. What more could you want?
I was a first time home buyer and Neighborhood Mortgage made the process smooth and easy. Houston was incredible, and guided me step by step. He had no problem explaining things when I didn't understand them and was available at all times. Him and Laura were my go to people and they made me feel like I was armed with everything I needed to feel confident about my purchase. I am homeowner now and couldn't be happier with my experience.
I can't say enough how well I was treated by everyone at Neighborhood Mortgage.
Getting my credentials from the VA for my mortgage was a true testament how well I was taken care of as no one at the VA was cooperating.
Houston and his team stayed on top of it and closed my mortgage on time as scheduled.
This took a lot of their time as it was over a five week period chasing the VA not to mention me pestering Houston daily for an update.
As I was moving here from another state and had sold my home it was critical we close on time so I had a home for my family to go to.
So with Neighborhood Mortgage I received the best of all worlds.
Great service, low rate and everything was taken care of with no surprises.
They deserve ten stars not only the five allowed.
Houston was absolutely awesome. I was super stressed and nervous about buying our first home and he walked me through every step through the end. I couldn't recommend him enough!
Houston worked magic on my loan and him and his team were very helpful and responsive throughout. Initially I was getting quotes from a few different mortgage companies and Houston offered me the best rate out of all. Him and his team found solutions to some unique challenges I faced, and the document exchange process was very smooth and easy.
Wow!! What a great experience I had with working with all the individuals at this mortgage broker. I have closed on mortgage loans over 16 different times in various states. Neighborhood Mortgage exceeded all previous experiences. Everyone was friendly, professional, knowledgeable and most of all very efficient. What I liked most about the experience is they were in constant contact during the very short week long process from loan application to closing. You always felt they were looking out for your best interest. I would highly recommend you give them a call, you will be as impressed as I was.
Houston and Cory are great communicators, easy to talk to and always quick to respond. On top if that, they go out of their way to make sure they understand your unique needs and will even help you find ways to make sure your rates are as low as possible. I can't recommend them enough, there's no reason to look anywhere else!
Houston and Cory are great communicators, easy to talk to and always quick to respond. On top if that, they go out of their way to make sure they understand your unique needs and will even help you find ways to make sure your rates are as low as possible. I can't recommend them enough, there's no reason to look anywhere else!
Houston and his team were amazing! They were always accessible, highly communicative and very personable. I would recommend them to anyone!
I highly recommend Neighborhood Mortgage. They made my first time buying very easy and comfortable.
Houston was recommended by my agent, then after I talk with him just like any other consumer I reached out to other companies myself to make sure I am getting the best possible interest-rate as well as the service, after talking to three other mortgage companies and learning quickly everybody wants to get your business but unfortunately no follow through with the time frame nor the promises they make, of course I picked the best and I am very happy with the service and the interest rate I received!
Thank you Houston!!
This was the best experience !! Houston White was amazing from start to finish. If i had a question he was so prompt and informative . I would recommend him and the staff at Neighborhood Mortgage to anyone in the market !! I will defiantly use them from now on.
Houston and Cory were awesome from th beginning. They were very patient with us as we navigated the home buying experience. They found answers to all.our questions and were available even during the holidays! I never got the impression that we were bothering them. They made the process so seamless.
Thank you Cory and Houston!
Houston and Cory were awesome from th beginning. They were very patient with us as we navigated the home buying experience. They found answers to all.our questions and were available even during the holidays! I never got the impression that we were bothering them. They made the process so seamless.
Thank you Cory and Houston!
I highly recommend Neighborhood Mortgage. The entire team is professional, courteous, very responsive and have the highest integrity of any mortgage company I have dealt with. They always did what they said they would do. The process was very smooth and Cory, Houston and Laurie were always in my corner. Thanks guys!!!
I highly recommend Neighborhood Mortgage. The entire team is professional, courteous, very responsive and have the highest integrity of any mortgage company I have dealt with. They always did what they said they would do. The process was very smooth and Cory, Houston and Laurie were always in ny corner. Thanks guys!!!
Houston and Cory were a great team to work with! They answered all of my many questions thoroughly and efficiently. They called to check in with us during all parts of the process and worked with us when things didn't go as planned. I would work with them again anytime.
Houston and Cory were a great team to work with! They answered all of my many questions thoroughly and efficiently. They called to check in with us during all parts of the process and worked with us when things didn't go as planned. I would work with them again anytime.
We thought Huston and Cory very friendly and knowledgeable. They both took time to explain everything thoroughly and always called us back promptly, even after hours. They didn’t have to show up at the closing but they both did and brough us a beautiful “home sweet home” sign for our new home. We are very happy with Neighbourhood Mortgage and would recommend them as the best lenders in town.
3 years ago
We thought Huston and Cory very friendly and knowledgeable. They both took time to explain everything thoroughly and always called us back promptly, even after hours. They didn’t have to show up at the closing but they both did and brough us a beautiful “home sweet home” sign for our new home. We are very happy with Neighbourhood Mortgage and would recommend them as the best lenders in town.
My husband and I had a wonderful experience working with Neighborhood Mortgage. Cory, Houston, and Laurie were amazing! They were on top of everything, and helpful during the whole process. They got our loan done and approved so quickly! Highly recommended!
My husband and I had a wonderful experience working with Neighborhood Mortgage. Cory, Houston, and Laurie were amazing! They were on top of everything, and helpful during the whole process. They got our loan done and approved so quickly! Highly recommended!
Had a great experience working with Nathan Smith. I did a refinance on my home, and the process was smooth and easy. I've known Nathan for some time now and would highly recommend him to anyone!
Houston White and Corey Wells were extremely professional and efficient. They made the process of buying our dream home stress free and easy! They were transparent and kept us in the loop through every stage during the process.
Houston White and Corey Wells were extremely professional and efficient. They made the process of buying our dream home stress free and easy! They were transparent and kept us in the loop through every stage during the process.
Linda is very professional, attentive, personable, and a great advisor. I felt informed and confident in every step along the way. As a 1st time home buyer I was nervous and she answered all of my questions and made herself available to me. You want Linda the Lender on your team! Thanks for everything!
Linda was absolutely amazing to work with! Thank you for making everything as streamline and organized as possible and for always bringing a smile to our faces.
As new home buyers, we were intimidated by the thought of buying a house. You showed great patience explaining the intricacies involved with the loan process in a clear and concise manner. It was evident that you really take the time to research all the options and do not just settle for the easiest or most utilized option. The time and effort you put into our loan and closing process is very obvious and we really want to thank you for everything you did for us to get our new house. We truly do not know what we would have done without your incredible support and expertise. We will certainly recommend you to anyone we know in the market for a buying home. As first-time homebuyers who is (or was) somewhat mistrustful of the mortgage lending industry, we were impressed with your candor and your willingness to patiently answer our questions at every step of the process. And you were able to get the job done in short order when circumstances required. So again, thank you very much, and feel free to use us as a reference for any other wary mortgage seekers out there. Thank you for all your help in the purchase of our first home. You made what could have been a complicated and stressful process a very easy transaction. We also plan to refer you to our friends, family, and colleagues who need real estate assistance in the future. Thank you again for all your care and attention. You’re the best!
Waseem & Ruby A
Acworth, GA
The home buying process, especially for a first timer, can be an especially taxing and scary process. You really need a lender who is knowledgeable, patient and understanding. Linda is all of these things and more. I had an especially difficult time as a self-employed buyer looking for a lender. It can be challenging to work through a lot of requirements of mortgage lenders when you aren’t paid traditionally. Linda was my ally and advocate who helped me organize and prepare all the documents that I needed, helped me explain in plain speak to underwriters and processors who were unfamiliar with my kind of work, why I was no more risky than anyone else paid traditionally. On top of everything else, she got me a great rate, helped me find a great house and connected me with an amazing real estate agent. When I say I wouldn’t have gotten through this process without her, that is not an exaggeration. She is one of a kind in her industry. If you have the chance to work with her, TAKE IT!
Linda was very professional and knowledgeable about all the processes. She kept me up to speed with what was going on. At no time did I feel like that I was not being taken care of in a very professional as a saint manner. I would strongly recommend her to anyone who is looking for financial assistance.
I just closed on a new condo a few weeks ago. The developer required buyers to use their approved lender to receive any credits towards closing costs. I started the loan process with the approved lender to be totally dissatisfied and frustrated by the lack of professionalism and communication with this lender and the games played to receive a locked in rate. At this point I refused to move any further and re-started my loan process with Jennifer. She went above and beyond on my last loan 3 years ago and she did the same with this loan. She took charge of the loan process for me and always kept me informed of where we stood so there was never a surprise along the way and at closing.
I definitely recommend Neighborhood Mortgage. Cory Wells was awesome and incredibly patient with me and pulled through to get things done in a timely manner! I enjoyed working with him and his team! Thank you guys for everything!! I am so grateful!
What a great team of professionals to work with! Everyone at Neighborhood Mortgage is always so eager to help and genuinely work hard to give each client their best service at their best rates. You couldn't ask for a better lender.
First time home buyer and I was extremely nervous. Nathan at Neighborhood Mortgage was very helpful! I definitely recommend anyone who is looking into buying a home to give them a shot, you will not be disappointed!
Jennifer has helped my husband and I with 4 loans and/or refis over the years. We will not use anyone else. She is quick, knowledgeable and has the lowest rates hands down. She is terrific. You will be extremely happy having Jennifer at your side whether buying a home or refinancing.
zuser201701200707286
Woodstock, GA
My wife and I were referred to Jennifer through our realtor. Working with her for our mortgage needs turned out to be the best decision we made. Jennifer provided us with a more reasonable rate than we were being offered through other lenders. She also was communicative throughout the entire process, and helped us understand each step. We had no problems getting in contact with her when we had questions (as first time home buyers, we had quite a few). Ultimately though, she went above and beyond to help us lock in the rate we had hoped for from the very beginning. She showed time and time again that she respected us and cared for us as her customers. This was even more evident by the fact that she also sent a beautiful housewarming gift once we had settled in. We are extremely grateful for all of the hard work she put in to get us the mortgage plan we wanted. We definitely would work with her again if/when the time comes that we're looking to buy another home.
rjaguilar7
Snellville, GA
Jennifer has worked with us twice- once to re-finance a home and a second time to buy a home. She was amazing! From being responsive, setting expectations of what was needed, follow up and having vast knowledge of the industry. Thank you for making the process so efficient!
It was an absolute pleasure working with Jennifer. As first-time home buyers, we needed someone who could help us through the home buying process and answer any questions we had. Jennifer was always available to answer those questions and make the process as smooth as possible. We would recommend Jennifer to anyone who is considering a home/property purchase, whether it's your first home or you fifth.
Kyle Billington
Cumming, GA
We had a great experience with Neighborhood Mortgage. Jennifer was very professional and easy to work with. They were able to close both our refinance and our second home mortgage very quickly. They used common sense and didn't waste our time with unnecessary paperwork or questions. They were very knowledge about both type of mortgages and answered all of our questions in a timely manner. We will definitely be using them again.
Stacey Hocutt
Sugar Hill, GA
I have worked with Jennifer multiple times over the past few years and she has always been wonderful to work with. She is extremely knowledgeable and creative in working to find the best solution for your situation. Her availability and response time always exceed expectations and closing has always gone smoothly and on time.
I worked with Jennifer and her team on a home that we were trying to buy but our buyer's financing fell through on the sale of our home and but I switched plans and continued with Neighborhood Mortgage on a refinancing deal. I decided to continue with her because of their excellent and responsive customer service. All of our questions were answered in a timely fashioned and we completed our processing in a timely and smooth fashion.
Jennifer is amazing to work with! As a first time home buyer, she was patient with me, explained everything so I understood clearly, and made the process easy. I will definitely work with Jennifer again for my next home purchase.
Mike Weiner
Alpharetta, GA
I was a nervous wreck. I had been thinking about buying, but really anxious and unprepared. When I first reached out to Jennifer, we found out my finances were not where they needed to be. I was embarrassed and super bummed. She told me what I needed to work on and encouraged me. About a year later, I had her run my credit again and see if I had made enough progress to get pre-qualified. I HAD! She was excited and eagerly walked me through tons of scenarios and helped me find the financing that helped me get into my first home, but also the financing I was comfortable with. I would recommend her to anyone. She really listened and kept my priorities in mind, all while being extremely patient and available. It was scary to take the first couple of steps, but it was made easier by having Jennifer in my corner!
Jennifer will make it happen and take care of all the details with your mortgage needs. She will even go beyond the traditional process and help you gain a loan package that works for you. Thanks Jennifer
Jennifer was quick to respond to my initial application and and also to any questions thereafter. Everything moved smoothly like clockwork and there were no surprises.
I was always under the impression that the mortgage process was a painful, never ending thing.... Until I dealt with Jennifer. I was very happy with the way she responded to all my questions and how fast she had documents ready. Jennifer did an excellent job from the beginning until the end and was always available for us. I will definitely use her again in the future if we need to. I highly recommend her to anyone
Jennifer and her team were very professional and easy to work with throughout the entire home buying process. Our situation required us to close in two weeks. Jennifer and her team worked quickly and efficiently to be sure we were ready to close on time. She is knowledgeable, courteous, professional and kind and truly has her clients best interests in mind through the entire process. We highly recommend Jennifer!
I talked to multiple lenders before Jennifer and I was very impressed how smart, knowledgeable, confident, and helpful Jennifer was. She knows what she is doing and she is the kind of person you want to trust while making a big purchase like house. I have nothing but good things to say about Jennifer.
Raj Bhetuwal
Alpharetta, GA
As a foreigner buying a home in Georgia, ours was nothing less than an out-of-the-box experience but thanks to Jennifer the process was seamless. I had a plethora of questions every week but nothing seemed to phase Jennifer. And if she did not know the answer she did whatever needed to be done to find it which made buying a home a pleasure. I could not ask for better service, nor a more genuine, honest and attentive broker. Southern hospitality at it's very best!
Cara Masters
Marietta, GA
We purchased a home last summer and used Jennifer as our mortgage lender. I cannot begin to tell you how wonderful she and her team were to work with. She was very responsive to my questions and concerns that I had during the loan process. She made sure that I was well educated on all the options that were out there and which one would be best for my family. Never once did I feel like she was trying to put me in a loan that was not best for us. in fact, she is so thorough she sent a reminder email to file for homestead 6 months later. WOW. Who does that. Someone that cares about her clients. If you are looking for that old school customer service that seems to have vanished, pick Jennifer. She is great and you will not be disappointed.
Jennifer Brown is a terrific mortgage consultant! We were very impressed with her from the very beginning. We just purchased our home and had a really great experience with Jennifer and her team. Jennifer is also super responsive and took care of all our concerns during the entire loan process. We are extremely grateful for the services she provided. We highly recommend Jennifer Brown!!
Very positive experience with Jennifer. She is very friendly, professional and extremely knowledgable. She always responded in a very timely manner. Great change from the big bank lenders. Highly recommend
Jennifer helped us from the very start of the process to determine how much we could easily afford, then guided us quickly through the pre-approval process. We had a tight timeline and some unusual requirements with international wires for proof of funds to close. Jennifer's team were there every step of the way with detailed instructions on what to do, what documentation to provide, and how to provide it. We're a busy family, but Jennifer made sure she let us known when she needed a quick turn around on a request. She even worked to turn around an approval for an increased offer on Easter Sunday, and locked in a lower rate a week before closing. We had worked with her for a re-fi a few years ago that also went very smoothly - great service, very professional. I'd highly recommend her.
user311815376
Alpharetta, GA
Great company and awesome people to work with. I highly recommend! They made my first time buying a home experience well worth it.
Using Jennifer was the best decision we made in our home buying experience. She was knowledgeable, available, hard working! She got the job done and exceeded our expectations - we are so thrilled with our experience!
Natalie Mason
Woodstock, GA
Jennifer was crazy helpful throughout the entire process! I recommend her to all of my friends that are purchasing homes. She answered all of my dumb questions and was very proactive in ensuring everything was going smoothly. She is the absolute best!
We purchased a home on March 31st and used Jennifer Brown as our Mortgage Consultant. I cannot tell you enough how pleased we were with Jennifer and her team, throughout the entire process. Jennifer seemed very focused on customer service and what's best for our family. When dealing with Jennifer, it was not about her, but, always about us. Anytime I had a question, she was there with an answer, and not just what we wanted to hear, even when she was on a vacation, which I was very thankful for. She advised us on what to do and what not to do, during the whole process. It was clear that her goal was to help us make sure we were taken care of. I can tell, working with Jennifer, that she was not one of those "fly-by-night" loan consultants, and knew exactly what needed to be done to get the loan closed, without any issues, even up until the night before closing, she was more than willing to answer last minute questions and also respond to us. All the "i"'s were dotted and "t"'s were crossed, during the whole process, which made the closing very smooth for us!! I would definitely and highly recommend Jennifer to anyone without a second thought!!! Jennifer deserves an A+++++ rating with 10 stars!!!!
We recently purchased a home and we are so thankful that Jennifer was our Mortgage Consultant. We were exceedingly pleased with Jennifer and her team. From the start, Jennifer made it clear that her goal was to help us do what was best for us, not just get a loan closed with her. She didn't just tell us what we wanted to hear, which was very important to us and so refreshing. She was always fast to reply with a call, email or text - even while she was on vacation out of the country! Jennifer's vast knowledge and experience in this area was tremendously helpful and she was astoundingly thorough. Even the closing attorney commented on the detail put into the paperwork. Jennifer worked hard to ensure that we sailed through closing and we did. I highly recommend Jennifer to anyone without hesitation.
chrisuofa5
Montgomery, AL
Jennifer very PATIENTLY worked with me on my refinance while I tried (struggled at times) to determine the best financial/home finance path for myself and my family during a recent and difficult life event. She is extremely knowledgeable and knows her way around the mortgage/lending arena better than anyone I know and she was truly a life saver for me. She worked with me over an extended period of time, provided various options, and made sure I was comfortable with all of the final decisions before moving forward. I could not be more pleased with the outcome. Jennifer is an honest, hard working professional and I will definitely be working with her again in the future!
SallyColeFreeman
Roswell, GA
As a first time home buyer, I could not tell you enough of how thankful I am to have had Jen on my team. She made the process so easy and was always so responsive and detailed orientated. Jen is a go-getter, not only does she get the job done, she goes above and beyond. I would recommend her in a heartbeat, and the next time I decide to buy, she will be the first person I call!
Michael Pittman
Atlanta, GA
My bank told me that they could complete my refinance in 4 to 6 months, so I shopped around and found Neighborhood Mortgage. Wow, am I glad I did! The rate was lower, the fees were less, and my loan was done in a fraction of the time with no hassles. I will recommend Gary and his team to anyone looking to buy or re-fi their home. Thanks to everyone at Neighborhood Mortgage!
Great rates, great experience...thanks!
Rate is important to me, and they found me the best rate in the market for my loan. We closed on time, and everything went exactly as presented in the initial stages of the loan process. They are true professionals, and delivered as promised.
Jennifer has been a great partner to have over the past 4 years. We met her through our agent, and her helpfulness, professionalism, and attention to detail exceeded our expectations. We decided to use Jennifer rather than a broker our family had used for over 10 years! When rates dropped 3 years later she quickly helped us refinance and save tremendously each month. Currently, she is helping us through the process of financing a new construction home. Jennifer's guidance has made my husband and I very comfortable with this new chapter in our lives. I have passed her name onto several friends and co-workers and they have had a similar superb experience. I would use her whenever possible.
Tyler Bradley
Marietta, GA
Jennifer has an aptitude for financing and understanding her clients that makes her stand out from other loan officers. She pays close attention to what you ask from her during the loan approval and review process and will work tirelessly to achieve your requests. In other words, she doesn’t just approve the loan, she creates a positive customer experience from inception until approval and thereafter....and she does so in a prompt and courteous manner. She is versatile and has a wealth of information and knowledge that would be useful to anyone seeking a home loan. I would use her again and she would be a great hire for any job. Any company contemplating her employ, should do so ASAP before another company sees in her what I did during my experience
Randy Mink
Johns Creek, GA
If anyone is looking for a home loan look no further! Jennifer is the BEST! Every step of the way Jennifer was there responding to my emails even while on vacation. All the information was upfront, accurate, and timely. When you need a loan Jennifer is the one hands down! Jennifer is such a pleasure to work with. Looking for a recommendation? Jennifer Brown is the one! Look no further.
Lessie "Nicole" Brown
Atlanta, GA
When you need a home loan... I can't imagine anyone being a better person to handle your needs start to finish. Every step of the way Jennifer was super quick to respond to every call and email at all hours of the day. All the information was always up front and accurate and timely. When you need a loan... hands down Jennifer is the best and will the great care of your needs!
Keith Piasecki
Marietta, GA
